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Frequently Asked Questions

Frequently Asked Questions

This is our Frequently Asked Questions section.

Before you contact our support department please see if your question is among our most frequently asked questions.
If you can't find the information that you require you can contact us directly.



Q:

What is Date-4u.com all about?

A:

Date-4u.com was created as a unique and different way to help people find a life mate that they would otherwise probably never meet. Date-4u is a great way to find new friends or partners, for fun, dating and long term relationships. Meeting and socializing with people on Date-4u is both fun and safe. Date-4u offers the very latest and most comprehensive matchmaking facilities enabling you to quickly identify and communicate with people who meet your exact criteria and where you also meet there's. Date-4u is a fun, friendly and active site. Have no doubt that Date-4u works. In no time at all you will have access to a whole world of possibilities. You can register free without any obligation. You can search our database using our powerful matchmaking facilities enabling you to see how easy it will be to identify and make new friends.

Q:

Why should I join date-4u?

A:

People join date-4u.com for many reasons. Often, they are just too busy to meet other people by traditional methods. But, more than anything, people join because they want to be part of the community. A community which offers a safe online environment to meet people with similar interests. A community where you can remain anonymous, until such time as you feel ready to develop a relationship further. A community dedicated to providing you with the best possible search, selection and matching technology available.

Q:

How do I join Date-4u.com?

A:

Joining couldn't be simpler and it's totally FREE! You don't have to spend hours filling in long forms about every intricacy of your personality. Simply enter your email address and choose a password. Don't worry, your email address will be kept completely private and will never appear to other members. Once you have logged in you can add your profile for free and start searching for people from your area.

Q:

Does it cost anything to join?

A:

You can add your profile and photo for FREE and search our massive database of singles for FREE, only when you decide you want to contact another member or read or reply to another member's message will you need to upgrade to Membership. As a Member you will then be able to send unlimited messages to as many other members as you wish. Membership costs are as follows: 1 Month for £9.95 ; 3 Months for £19.95 and 6 Months for £39.95

Q:

Will my card be automatically re-billed?

A:

No, unlike some other sites, we will never automatically re-bill your card. For your peace of mind your card will be billed once only for your subscription, you will then revert back to being a Standard Member once the Premier Membership expires. You can then upgrade again at any time should you wish to do so, by repeating the Upgrade process.

Q:

I hav'nt got a credit card. Is there any other way to pay for subscription?

A:

You can also make payment by cheque. Please, make the cheque payable to Date 4 u Ltd. and post it to: Date 4 u, 21 Kensington High Street, London, W8 5NP
or paying through home banking: our sort code 16-00-30, our bank accout 10160358

Q:

What are date-4u.com?s profile guidelines?

A:

We welcome all single adults seeking relationships ranging from friendship to marriage. Our Quality Assurance team reviews each profile to ensure that our site provides a secure community for all. Our Quality Assurance team rejects profiles if the username, headline, text or photo contains any of the following:

  • Direct contact information (i.e., email addresses, URLs, ICQ/instant messenger IDs, phone numbers, full names, addresses);
  • Any location or descriptive information that threatens a member's anonymity;
  • Abusive language of any kind;
  • Discussion or descriptions of illegal acts or behaviour;
  • Business or political advertisements or solicitations;
  • Material that exploits or solicits personal information from individuals under the age of 18;
  • Foreign languages (to effectively monitor profiles, they must be in English);
  • Unauthorized use of copyrighted or trademarked material;
  • Overt sexual images or discussion;
  • We do not accept profiles from individuals under the age of 18.

Q:

How to enter my Date of Birth?

A:

Please, enter your Date of Birth in this format: day/month/year, dd/mm/yyyy. If you were born on 16th May 1962 - you should put 16/05/1962

Q:

Why should I post my photo on Date-4u.com ?

A:

Looking at photos is one of the most important aspects of finding a mate online. A great picture of yourself adds personality and presence to your profile. What's more, research shows that profiles with photos get looked at nine times more often than those without pictures. You can upload your photo directly from the site or you can post us your photo via our postal address and we will scan and add your photo for you for FREE!

Q:

What are the guidelines for posting a photo?

A:

Date-4u.com is committed to providing our members with a secure, comfortable environment. We reserve the right to crop or reject any photo at our discretion. Photos will not appear on the site until they are approved by our Quality Assurance team. Please adhere to the following guidelines: 

  • Nude, obscene, sexual or otherwise offensive photos will not be posted;
  • Cartoon characters and photos of celebrities are copyrighted and will not be posted;
  • You must be in the photo and clearly visible;
  • Photos with text and phone numbers will be cropped Photo Tips;
  • Choose a recent photo that reflects your current appearance;
  • Use a photo of yourself alone for your primary image;
  • Try group photos for other non-primary images.

Q:

What is Search?

A:

Searching allows you to specify the types of member profiles you want to see. You can conduct an unlimited number of searches by selecting the preferences and characteristics of your desired match. Start with location, age, and gender. Then narrow your search with physical characteristics, lifestyle practices, and relationship desires. Play around and try a variety of searches. You never know where you'll find your perfect match!

Q:

Do you monitor my private messages that I send to others?

A:

No. As a rule we don't monitor private instant messages or emails. However if you receive offensive or harassing material from other members you can immediately block the offending party and/or notify about the incident.

Q:

I didn't pay for my membership. Can I use chat anyway?

A:

Yes, you can have a chat with a paid person when he/she will start conversation first. The only member who will know who you are whispering is the member who has received your whisper or send you a whisper.

Q:

I forgot my password. Can you tell me what it is?

A:

Just click on Forgot Password use "password reminder" facility, enter your email address and we'll send you your password to the address you gave us at the time of registration.

Q:

How do I edit/update my profile?

A:

Your profile can be updated/edited at any time. First click on the 'Members login' button from the main menu and take a look in your 'My Profile' section. This section allows you to complete your 'Basic Features', 'Personality', 'Interests' and 'Myself'. If you haven't completed all these sections you should do so now as it will encourage other members to take an interest in you and get in touch. Whenever you make amendments to these sections, remember to click on the grey button at the bottom of the page to save your details.

Q:

I am having trouble logging in...

A:

If you have any trouble logging in, we strongly recommend you to read the Login Trouble Resolution article in our Member Support section. This may help you to resolve most problems associated with login.

Q:

How can I cancel my Membership?

A:

To cancel your membership, which means you may no longer take advantage of all the benefits of the Date4U, enter the e-mail address under which you joined Date-4u ("cancel membership" page).Please note that once you cancel your membership, you will no longer have access to the "Members Area".




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